NIBA boss pushes for accessible insurance advice

NIBA boss pushes for accessible insurance advice | Insurance Business Australia

Insurance News

NIBA boss pushes for accessible insurance advice

Brokers’ key role highlighted amid rising natural disaster risks

Insurance News

By
Roxanne Libatique

Richard Klipin, chief executive officer (CEO) of the National Insurance Brokers Association (NIBA), recently presented before the Senate committee to discuss financial advice reforms.

Accompanying Klipin were Gary Okely (NIBA president and head of public sector at JLT Risk Solutions) and Allyssa Hextell (NIBA head of policy and advocacy).

Representing approximately 450 member firms and 15,000 brokers, NIBA serves as the voice of the general intermediated insurance industry in Australia. Its membership spans large multinational brokers, Australian broker networks, and small to medium-sized enterprises (SMEs) in both urban and regional areas.

“The role of an insurance broker in serving their clients and their broader community has never been more important as Australians face increased risks due to an increase in the frequency and severity of natural disasters,” he said. “In light of this, balancing the need for accessible and affordable advice has never been more relevant.”

He emphasised the association’s core mission, which revolves around community, representation, and professionalism.

“Insurance brokers are the essential intermediaries between customers and insurers providing expert advice, risk assessment, and tailored solutions to meet the needs of their clients. Brokers also play a key role during claims, acting as the client’s advocate and helping them navigate the claims process,” he said.

NIBA’s plans for the financial advice sector

Klipin said NIBA seeks to enhance the professional status of insurance brokers through focused advocacy, comprehensive education, and strict ethical standards.

“NIBA advocates for a regulatory framework that facilitates the delivery of high-quality advice and services. By doing so, we can enhance financial outcomes for all Australians and ensure that Australian communities, families, and businesses remain robust and resilient,” he said.

Early this year, NIBA launched the Insure Your Future website as part of its efforts to attract and develop new talent in the Australian insurance broking sector. The platform serves as a comprehensive resource for people interested in insurance broking careers.