Medibank and ahm outline assistance programs for flood-impacted customers

Medibank and ahm outline assistance programs for flood-impacted customers

Medibank and ahm outline assistance programs for flood-impacted customers | Insurance Business Australia

Catastrophe & Flood

Medibank and ahm outline assistance programs for flood-impacted customers

Insurance boss urges affected customers to connect for assistance

Catastrophe & Flood

By
Roxanne Libatique

Medibank and ahm have initiated financial and hardship assistance programs for customers affected by ex-Tropical Cyclone (TC) Jasper and widespread flooding in Cairns and its vicinity.

Customers who took a hit from the cyclone and floods may avail themselves of assistance from Medibank, encompassing options like suspending policies for up to two years or having premiums waived for three months.

Medibank customers in Cairns and nearby regions seeking information on hardship support can reach out at 132 331. Meanwhile, ahm customers can contact 134 246 to converse with a representative.

Medibank chief customer officer Milosh Milisavljevic urged those affected in the Cairns region to connect for assistance.

“We’ve always supported our customers through difficult times, and we encourage customers in the Cairns region who have been impacted to give us a call,” Milisavljevic said.

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