Marsh McLennan creates new senior leadership roles

Marsh McLennan has announced the creation of new senior leadership positions. The company has appointed John Jones as chief marketing officer and communications officer, and Pat Hagemann as the Office of the COO chief of staff. Jones and Hagemann will report to John Doyle, group president and chief operating officer of Marsh McLennan. The appointments are effective July 1.

“I have deep respect for the expertise and professionalism that John and Pat bring to their new roles,” Doyle said. “Their appointments will help us deliver our enterprise strategy to drive greater client impact and to be more agile and collaborative.

Jones will lead Marsh McLennan’s new marketing and communications organisation, which will support the company’s four businesses – Marsh, Guy Carpenter, Mercer and Oliver Wyman – and the Marsh McLennan Advantage Group, which drives cross-business initiatives, partnerships and thought leadership.

Jones joined the company in 2016 and currently serves as the chief operating officer of Marsh. He has more than 25 years of experience in marketing, communications and strategy. Prior to joining the company, he served as senior vice president of strategy for AIG’s commercial insurance business.

In her new role, Hagemann will support strategic initiatives and liaise with business and functional leaders across the company to administer a wide spectrum of projects. Marsh McLennan’s business resiliency management, global security and executive services teams will report to her.

Hagemann has been with Marsh for 40 years and has held numerous leadership roles, including global risk and compliance officer and COO for the US and Canada. Since 2017, she has served as Marsh’s chief administrative officer.