Ex-CNA CEO joins insurer amid controversy

“I am excited about this new opportunity and look forward to working with this talented team as we drive toward underwriting excellence,” said Hengesbaugh. “In my time with the board, I have watched GuideOne evolve and diversify to meet the changing demands of the market.”

Andy Noga, who has been serving as acting GuideOne CEO since the departure of former boss Jessica Snyder earlier this year, will return to his former role of general counsel when Hengesbaugh joins the business. 

The CEO announcement comes as Noga has faced allegations of discrimination and bullying from a former senior member of staff at the business.

Ex-GuideOne SVP Mark Groenheide, who led the business’s specialty practice, has alleged that acting CEO Noga – then general counsel – called him a “f*ggot” at a public dinner event last November.

Read more: Insurer and ex-SVP at loggerheads over sexual discrimination allegations

Groenheide, who has embarked on a public social media campaign to raise awareness of his alleged situation, has claimed he was pushed out from the insurer after making a complaint about Noga’s conduct. This is an allegation that the carrier has strenuously denied.

The former SVP is pursing a claim through the Equal Employment Opportunity Commission, he previously told Insurance Business.

GuideOne has said that Groenheide was instead dismissed for exceeding his letter of Authority, failing to secure reinsurance on certain accounts, and submitting improper expenses.    

The insurer has said it will respond to Groenheide’s allegations “in the proper forum” and has claimed that Groenheide’s bias and discrimination claims have already been investigated by a third-party who found they were “unfounded”.