Code Administration Committee cracks on with motor code overhaul

Code Administration Committee cracks on with motor code overhaul | Insurance Business Australia

Motor & Fleet

Code Administration Committee cracks on with motor code overhaul

Motor insurance and repairers conduct code updates follow independent review

Motor & Fleet

By
Roxanne Libatique

The Code Administration Committee (CAC) has started updating and improving the Motor Vehicle Insurance and Repair Industry (MVIRI) Code of Conduct.

The move is a response to Dr Michael Schaper’s independent review, which outlined 15 recommendations.

improving the MVIRI Code of Conduct’s readability and accessibility;
enhancing the code’s governance; and
improving promotion and education of the code and engagement with stakeholders.

The CAC already conducted meetings about the first two priorities and planned more meetings to progress the code’s amendments.

Independent review

Dr Schaper was appointed to conduct an independent review of the MVIRI Code of Conduct in December 2022. In May 2023, the CAC received the final report.

the effectiveness of dispute resolution process under the MVIRI Code of Conduct;
the code’s awareness and accessibility;
code compliance;
governance of the code and the CAC; and
other issues related to the effective governance and operation of the code.