Chubb, Royal Brunei Airlines link up for travel insurance partnership

Chubb and Royal Brunei Airlines have partnered to offer travel insurance to the airline’s passengers. Initially launched in Brunei, the offering will be gradually rolled out to more countries and territories.

Chubb’s travel insurance product covers accidents, unexpected overseas medical expenses (including COVID-19 medical cover) and travel inconvenience, including loss of luggage, travel documents and trip cancellation. Passengers will also have access to medical and travel services provided by Chubb Assistance’s 24-hour hotline, should they require help or advice during their trip.

The customisable insurance policy can be purchased during the online flight booking process on Royal Brunei Airlines’ website.

“The launch is timely as travel rebounds across the globe,” said Brian Hogan, Chubb’s regional head of leisure and business travel in Asia-Pacific. “Borders are reopening, and mobility restrictions are progressively being lifted. With travel insurance, including COVID-19 medical cover, travellers are regaining their confidence to take to the skies to explore the world again. We are proud of our collaboration with Royal Brunei Airlines to provide their passengers with peace of mind on their travels.”

“At Royal Brunei, we aim to offer our passengers a seamless end-to-end experience, from booking their tickets to the end of their travel journey,” said Sabirin Hj Abd Hamid, acting CEO of Royal Brunei Airlines. “This partnership with Chubb comes at a perfect time to provide them with peace of mind and a fuss-free booking experience for their upcoming travels.”

The collaboration also includes Hepstar, an aggregator of ancillaries which seeks deliver a range of products and bundles to complement Chubb’s travel insurance and improve the booking and travel experience of Royal Brunei Airlines’ passengers.

“We’ve enjoyed a long-standing relationship with Chubb as they share our vision of changing the way travel insurance and other ancillaries are packaged and perceived by travellers,” said Brett Dyason, CEO of Hepstar. “We are excited about this partnership and look forward to delivering a great customer experience for the passengers of Royal Brunei Airlines.”