CHU claims industry-first integration to bolster claims management
CHU claims industry-first integration to bolster claims management | Insurance Business Australia
Technology
CHU claims industry-first integration to bolster claims management
“Industry-first integration” to benefit brokers and strata managers
Technology
By
Roxanne Libatique
Strata insurance specialist CHU has teamed up with insurtech ENData to bolster the claims management process.
Claimed by CHU as an industry-first integration, the partnership will see CHU integrate its StrataTech platform with ENData, a platform used by assessors, builders, and repairers to manage and automate strata property end-to-end claims processing. It aims to help brokers and strata managers manage claims for their clients.
The integration will enable CHU to streamline the claims management process, reduce costs, lighten workload, and allow real-time visibility on claims repairs – creating a seamless link between stakeholders in the claims process. It will also provide brokers and strata managers with critical and real-time updates, resulting in efficient claims resolution.
Key benefits of the integration
CHU expects the integration with StrataTech to result in:
transparency as the integration will provide brokers and strata managers with unprecedented visibility into the progress of claims
streamlined workflows
improved service and customer experience
data-driven insights
“This innovation represents a significant leap forward in our commitment to providing industry-leading strata insurance solutions. We are empowering brokers and strata managers with the real-time information they need to navigate the claims process and provide greater ease and efficiency, resulting in a better experience for their clients,” said CHU CEO Kimberley Jonsson.
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