AXA Partners and DOA Underwriting enter new multimillion-pound partnership

AXA Partners UK & Ireland is to underwrite a range of mass-market leisure Travel Insurance policies across the DOA Underwriting Ltd portfolio, as part of a new strategic multimillion-pound partnership.

The collaboration with the family-owned business, who are leaders in tech & innovation, enables more customers to be able to access Travel Insurance through a quality brand, via approximately 1,500 brokers and insurance intermediaries in niche market sectors. Together, the companies will provide the best value products for DOA’s customers, including its own brand SunWorld. 

The long-term partnership, which Paul Moloney, Client Director at AXA Partners says will make the companies “stronger together”, sees the brand underwriting policies covering medical screening, sports activities and cruises, alongside claims handling management for all brands. 

Both partners are confident that the venture will create robust foundations to enhance DOA’s customer experience, as well as further extend AXA Partners’ strong growth in the travel space. 

Talking about this latest deal for AXA Partners in the Travel Insurance market, Moloney said: “Our new partnership with DOA Underwriting Ltd, and its own brand SunWorld, plays a key part in our travel strategy – with the ultimate goal of providing a high standard of insurance cover for as many travellers as possible. 

“We have recently gone through a rapid expansion phase in the travel space, which has been as a result of our proven capability in this market. Working with DOA, who not only bring new distribution to AXA Partners but also digital expertise, will only strengthen that position further.”

Matthew Oliver at DOA Underwriting Ltd commented: “As a family-owned business, loyalty and customer experience are very important to us, as is being at the forefront of digital technology – both of which are shared values that first attracted us to AXA Partners. 

“We are pleased to be entering a new AXA partnership, with the intention of making our customer experience the best it can be. We are extremely optimistic about what we can achieve through this collaboration and how our relationship with AXA Partners will grow in the future.”