Ascot elevates Dalton to group chief claims officer
Ascot elevates Dalton to group chief claims officer | Insurance Business America
Claims
Ascot elevates Dalton to group chief claims officer
Claims leader brings more than three decades of experience
Claims
By
Terry Gangcuangco
Specialty (re)insurance enterprise Ascot Group – consisting of Ascot Underwriting (Ascot at Lloyd’s), Ascot Bermuda, and Ascot US – has appointed Neil Dalton (pictured) as group chief claims officer, a newly created position aimed at enhancing the company’s claims management capabilities.
In his new role, Dalton will be responsible for developing strategies that provide an “innovative and differentiated” claims experience for global clients, ensuring a streamlined and proactive claims process. Based in the London office, Dalton will report to Ascot group chief risk officer Mark Smith.
The CRO noted: “Since joining Ascot, Neil has utilised his vast industry knowledge to set up the unique claims management model operating successfully in our Syndicate… Claims is a critical part of Ascot’s promise to our partners and a leading differentiator in the markets we serve.
“Neil’s appointment underscores Ascot’s continued dedication to leveraging the tools and talent needed to drive positive claims outcomes for our clients across our operating platforms.”
With over three decades of experience in claims management, Dalton’s career includes leadership roles at Markel International and Lloyd’s. He joined Ascot in 2007 as AUL (Ascot Underwriting Limited) head of claims. In addition to his new group-wide responsibilities, Dalton will continue overseeing AUL’s claims operations.
Meanwhile, Ascot US chief claims officer Marina Barg and Ascot Bermuda claims head Joy LaHuta will maintain their platform-specific roles, reporting to their respective chief executives. Both will also collaborate with Dalton on broader group-level claims strategies.
“As Ascot continues to scale its global platform and expand its ecosystem of talented underwriters, we are confident that Kew’s contributions and unique skills will be highly accretive to Ascot as we continue on the company’s growth trajectory,” group president and CEO Jonathan Zaffino said in September.
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