ANZIIF reveals winner of Making a Difference award in claims category

ANZIIF reveals winner of Making a Difference award in claims category | Insurance Business New Zealand

Insurance News

ANZIIF reveals winner of Making a Difference award in claims category

Award honours individuals who have displayed professional excellence

Insurance News

By
Roxanne Libatique

The Australian Institute of Insurance and Finance (ANZIIF) has named Ben Marsh, branch manager at Sedgwick, the winner of the 2023 Making a Difference Award in the claims category.

The ANZIIF Making a Difference Awards recognise individuals who have gone above and beyond to display professionalism in the workplace and with their customers.

Winner of the 2023 Making a Difference Award in claims

Marsh earned the award in the claims category for his dedication and relentless effort supporting customers, ANZIIF said.

In early 2023, areas across the North Island of New Zealand were hit by catastrophic floods. Two weeks after the floods, Cyclone Gabrielle devastated parts of the North Island and areas of Vanuatu and Australia.

Speaking about the approach he and his team took during the challenging times, Marsh said: “I like to think that my approach to the work I do embodies Sedgwick’s ‘Caring Counts’ ethos, which ultimately means that the customers we support on behalf our clients have a less stressful claims process during a particularly difficult time for them.”

ANZIIF congratulated Marsh, commending his contributions and commitment to professional excellence.

“It’s humbling to have received the Making a Difference Award from ANZIIF and to be recognised for the hard work that both my team and I put into supporting the response to this year’s significant Auckland Flooding and Cyclone Gabrielle weather events,” Marsh said.