Why can’t I log in to Aetna?

Why can’t I log in to Aetna?

Check that your Caps Lock key and/or your Num Lock key are not on. If they are on, Aetna Rx Home Delivery will not accept them. If you kept a record of your user name and password, consult it to make sure that you are entering your information correctly.

See also  What does term to age 90 life insurance mean?