How do I get a refund from Aetna?

How do I get a refund from Aetna?

If you are sure that you have received an overpayment, please submit the following information: A check issued to Aetna in the amount of the overpayment. The name and ID number of the member for whom we have overpaid (Include a copy of the member’s Aetna ID card, if available.) The dates of service. More items…