TD Bank Customers Report Missing Direct Deposits: 'Where Is Our Money?'

TD Bank customers flocked to social media sites Wednesday to report missing direct deposits and other troubles.

Social media users reported that expected direct-deposit work paychecks and Social Security payments were missing from their accounts.

Monitoring site Downdetector had received 926 problem reports on TD by 10:26 a.m. Eastern time, with the number declining to 624 a half hour later. Online banking accounted for 65%, mobile banking 26% and fund transfers 9%, according to the site.

The bank, in replies to complaints, posted on X that it was “aware of an issue where account information may not be up to date.” A message on TD’s app said the bank was working on a fix.

“This is insane TD. It’s been since 5 this morning I’m heading to the airport on vacation and not only didn’t my deposit not come I can’t transfer the money I did have in the bank I’m praying you resolve this problem asap,” one Downdetector user posted.

“I can’t believe this! I didn’t get my social security!!! I can’t pay my bills!!! I am so upset!!!,” another reported.