Social Security Tells Some Online Users to Move Their Accounts

Person holding a social security card

Social Security Administration website users who created online accounts before Sept. 18, 2021, will soon have to transition to a new account to maintain their access to web services, the agency announced Friday.

Specifically, the administration said, users with an account, like a my Social Security account, opened before that date will need to switch to a Login.gov account. Existing Login.gov or ID.me account holders do not need to create a new account or take any action, SSA noted.

Over 5 million account holders have already transitioned to Login.gov.

The agency said it wasmaking the changes to simplify the sign-in experience and align with federal authentication standards while providing safe and secure online services.

“my Social Security is a safe and secure way for people to do business with us,” Social Security Commissioner Martin O’Malley said in a statement. “We’re excited to transition to Login.gov to access our online services, streamlining the process and ease of use for the public across agencies.”

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