Policy through employer

Hi all, My mother passed away unexpectedly two weeks ago and we are trying to figure out how to confirm her life insurance enrollments.

We know she had one through her employer which she always said was 3x her base salary; her HR department issued a check for just 1x her salary and I spent the entire day Saturday looking through her email for any other documentation to prove otherwise.

I truly don’t know where to go next, I’ve contacted her HR department and they tell me all they can see is the base salary payout, but if I have anything in writing to send it to them asap.

She had been employed with this company for 27 years, a social media marketing company where her role has been 100% remote so she has literally hundreds of thousands emails to rummage through.

I tried logging into her HR portal and it seems her accounts have been removed or deactivated since her passing so I can’t even sign in to confirm her enrollments.

I don’t need the money, that is not the goal here. I am trying to make sure her husband is not left high and dry when he is set to retire in the next year.. any tips are appreciated!

submitted by /u/limegreenskittle
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