Fidelity Hiring Spree Continues

What You Need to Know

Fidelity says it will have added 12,000 new jobs in the first three quarters of 2022.
About 43% of those jobs have been filled, leaving about 7,000 positions to be added before the end of September.
Fidelity also said Thursday it’s introducing new training and development programs.

Fidelity Investments says it will have added 12,000 new jobs this year, including new positions for advisors, by the end of the third quarter, in September.

At the same time, Fidelity said it was introducing new training and development programs as part of its “commitment to the next generation of investors, including the next generation of financial services talent.”

The hires will put Fidelity “on track to meet or exceed its hiring” in 2021, when the company made 16,600 new hires, it pointed out.

Almost 43% of the more than 12,000 new roles have been filled as of Thursday, Fidelity said. This leaves around 7,000 positions to be added.

The 12,000-plus jobs don’t include new hires planned for the fourth quarter that will enable Fidelity to meet or top the 2021 new hire count, it added.

Last year’s new hire count was more than double the 7,200 associates that Fidelity said it hired in 2020.

The positions are across all job functions at Fidelity, especially customer-facing positions (69%) and technology positions (14%), and “represent one of many ways Fidelity makes significant investments back into the customer experience,” it said in a news release.

The client-facing hires include 8,704 new roles, including financial advisors, customer service, licensed professionals, and sales and relationship management positions supporting retail, workplace and intermediary clients, according to Kirsten Kuykendoll, head of talent acquisition at Fidelity Investments.

Fidelity currently employs more than 57,000 associates, it said.

Hiring Spree

Fidelity said in April 2021 it was hiring 4,000 employees — including 2,500 financial consultants and customer service reps — as it moved into more than 20 new market areas. The firm said it aimed to bring on 1,000 remote licensed financial planners to serve clients in cities such as Los Angeles, Phoenix, Houston, Minneapolis, Chicago, Atlanta, Orlando, Detroit, New York and Washington, D.C.

In August 2021, Fidelity said it planned to make 9,000 new hires across the U.S. by the end of last year as the company saw record growth amid a surge in stock trading.

That hiring push was the third in less than a year by Fidelity, reflecting a boom in individual investing that had lifted the entire trading industry. The majority of those new positions were to be focused on client interactions and technology, the company said at the time.