Zurich Canada welcomes new senior exec to the fold

Paul Jackson is Zurich Canada’s new head of customer and market management.

“I’m excited to join Zurich Canada as senior vice president and head of customer and market management,” Jackson says of the appointment on his LinkedIn account. “Zurich’s commitment to customer-centricity and market leadership is inspiring, and I look forward to being part of this dynamic team. Here’s to new beginnings and creating a brighter future together.”

In his new role, Jackson will play a key part in advancing Zurich Canada’s middle market and retail segments, as well as strengthening its national accounts portfolio. He will join Zurich Canada’s executive committee and report to CEO Saad Mered

“We are excited to have Paul join us as the new head of customer and market management,” Zurich Canada CEO Saad Mered said of the appointment Thursday.

“His broad knowledge and experience in the industry, coupled with his senior executive level and multinational expertise, will be invaluable to our team as we double down on our efforts to diversify our business and continue to provide exceptional service to our customers and broker partners.”

In other news: Toronto flooding damages could surpass $1 billion, industry says

Jackson’s appointment drew more than 130 LinkedIn comments from industry well-wishers, including the CEO of Insurance Brokers Association of Canada (IBAC), Peter Braid.

“Congratulations Paul on this next step and evolution in your career journey!” Braid posted on Jackson’s LinkedIn page. “Sounds like a great fit for you. Look forward to staying in touch. Grateful for all of the support you provided to IBAC and the broker channel in Canada.”

Jackson has more than 25 years of industry experience in Canada and internationally.

Previously, he served as chief operating officer at Gore Mutual, where he led underwriting, claims, pricing, distribution and marketing. He played a significant role in driving Gore’s enterprise transformation over the past few years, and positioning the business for strategic change.

Jackson’s has also held various senior executive positions at Aviva, including vice president of distribution at Aviva Canada, head of general insurance and head of marketing at Aviva Singapore, and various distribution roles at Aviva UK.

He is an alumnus of Harvard Business School’s Advanced Management Program and holds a Bachelor of Arts degree from the University of Sunderland.