Allstate hires new chief claims officer

Allstate announced that Mike Fiato will join the company as executive vice president and chief claims officer later this month. 

Fiato will lead strategy and operations for the claims organization, which includes 16,000 employees and over 6.5 million claims annually.

He joins the company from Liberty Mutual where he was executive vice president and chief claims and service officer. Prior to joining Liberty Mutual in 2017, Fiato worked at Progressive.

As previously reported by Digital Insurance, Allstate recently relaunched its app with new third-party features, including self-service. The insurer added a gas finder from GasBuddy, a parking reservation platform using SpotHero, weather risk information from Risk Factor and a repair shop finder with Good Hands Repair Network. The app also includes the insurers’ Drivewise telematics program.

Also, Employee Benefit News spoke with HR workplace futurist, Lauren DeYoung about Allstate’s employee recognition and connection initiatives.