What is The General insurance code?

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The General Insurance Code of Practice covers many aspects of a customer’s relationship with their insurer, from buying insurance to making a claim, to providing assistance to those experiencing financial difficulty including uninsured third parties. The Code does not apply to: workers compensation. marine insurance.

How do I talk to someone at the General?

Please call us at 1‑844‑327‑9870 or schedule a call to skip our phone menu, and we’ll call you at your convenience. Or you can simply complete the form below and someone will respond to you as soon as possible.

How do I cancel general insurance?

To cancel an insurance policy with The General, send a letter requesting cancellation to: The General, 2636 Elm Hill Pike, Suite 100, Nashville, TN 37214. It’s also acceptable to submit a written request to a local agent. The General’s auto policies cannot be cancelled by phone or online, only in writing. Sep 12, 2019