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Concept is proud to offer over two decades of expertise in insurance claims management, building related repairs, home improvement and maintenance solutions.

A relentless commitment to customer experience permeates every level of our organisation. We love what we do, and we show it.

For total peace of mind, we only use approved contractors that are skilled and take great pride in their work.

Concept is part of the Insurance Solutions Group which comprises of 7 companies and approximately 120 employees. We have teams of surveyors, builders, plasters, plumbers, electricians and highly qualified technical staff. This allows your Concept local manager to oversee the project management and building reinstatement work with complete support and backing from Head Office.

“Insurance Claim Management Specialists”

We take care of every aspect of your property insurance claim, removing all the stress and hassle. We represent you and protect your interests throughout the full claims process.