Why did Cigna send me a check?

Why did Cigna send me a check?

When we receive a claim, we check it against your plan to make sure the services are covered. In some cases, you need to have a procedure, medication, or location pre-approved by Cigna before you receive care, otherwise the claim may be denied. This is known as prior authorization.

See also  How long do you have to have Aflac before you can use it?