Why are pharmacies refusing to take my insurance for seasonal vaccines?

I live in NY, I have Aetna through my job and have been trying for a few weeks to get the annual flu and COVID vaccines. I know for a fact these are covered for me. They've been covered every year in the past, and I even called Aetna to confirm.

First, I tried CVS. On the Aetna vaccine info page, they list CVS as one of their partner chains. Yet still when the CVS lady tried to bill it, it came back as not covered. Then I tried another local pharmacy chain, and it's also coming up rejected for them. I also tried my doctor's office, but they don't do the vaccine clinic anymore. I've decided to pay out of pocket this time, but I don't want this to be an issue every year. It's just flu and COVID shots, this shouldn't be so fucking hard.

Has anyone else experienced this, and what did you do? Should I save the receipts and request a reimbursement from Aetna? Or any other suggestions?

submitted by /u/Soalai
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