Went to the ER for abdominal pain, got a CT.

I was in the ER for severe abdominal pain. Got a CT. It happened to be 2 masses and a hernia is what I was told from the CT report that I was given while I was still in the ER.

I was told I could leave or wait until 7am for a doctor to tell me something my primary could, so I left with the medication they gave me for pain.

Months later Aetna follow up saying they denied coverage for my CT scan.

I called them and they kept repeating its policy to get pre Auth for CTs. I said how can I get a pre Auth for 1. I didn't know about this requirement 2. It's an emergency situation.

They said I'll have to dispute it.

What can I do for them to approve this? What the fuck do I pay for insurance for when I can't use it in an emergency?

What if they still deny it? What can I do with the hospital to make them liable for not sending a preauthorization?

I'm stuck because I don't want to pay the bill. It's a lot of money for me. This is months later, after I got my hernia fixed. After I'm at a new job and I don't even have this same insurance anymore.

I had insurance, i paid for it. I shouldn't have to pay for necessary treatment and diagnostics if it's covered.

submitted by /u/ThrowawayMonster9384
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