I’ll try and make this short.

My wife is a Type 1 Diabetic.

Our insurance screwed up and sent her the wrong dexcom. The G7 instead of the G6.

This meant her omnipod wasn’t able to connect. We couldn’t get a new prescription until 90 days.

Her blood sugar started roller coastering when she started having to do everything manually.

She started not feeling well at all and decided to do a at home ketone test. It tested as high. She went into urgent care for it and made an appointment with her primary care. She started feeling even worse as the day went by and urgent care referred her and told her it was serious and that she needed to go to the ER.

Reluctantly, she went.

She spent 3 hours in the room waiting. A nurse hooked her up to a hydration IV. They took a blood sample to check her ketone.

The ER doctor came in and explained they are high but not life threatening yet.

She explained to the doctor her situation and he replied with “oh idk about all that blood sugar and what not.”

He talked to her for 3 minutes. Nurse took out IV and she left.

Now, 3 weeks later and feeling better after getting a new prescription finally from her endo, we received a bill.

$5,000.

Our plan is covering nothing.

It has a whole bunch of stuff on there thats $100 here and $300 there. However, the big one is $3800 for “emergency services “.

Help. What do we do? What’s next? She got talked to by the doctor for 3 minutes, a blood panel, and a hydration IV.

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How can we fight this or bring this down?

Thank you..