Rant: Anthem Terminated My Coverage

I'm currently unemployed so I bought an Anthem plan via marketplace. I made my first payment online and made sure I received an email confirmation for that payment (and signed up for autopay). A couple months go by, I go to the pharmacy to pick up prescriptions and they say my insurance coverage has been terminated. I'm confused so I contact Anthem…they terminated my coverage because they never received my first payment because my bank apparently rejected it?? Neither my bank nor Anthem contacted me to let me know. I did get physical mail the same day I went to the pharmacy informing me my coverage was terminated.

In the age of technology, Anthem didn't even attempt to contact me to get their money before canceling my coverage. I was able to get it reinstated because I have the payment email confirmation I got originally, but it's been nearly two weeks I haven't been able to get my meds because it takes an eternity to reactivate my insurance apparently. In case you needed a reminder, insurance companies really do not give a single F about you.

submitted by /u/0xC001FACE
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