Question about Headway (therapy platform) billing

I hope someone can clarify some billing questions for me. I am not too with insurance.

I have been on a student health insurance and at first I was paying the $30 copay then it looks like I stopped paying copays after meeting the deductible (?) and started paying the (70%) coinsurance. I recently graduated and I extended my student health insurance for another 3 months so now it’s treated as a new policy year and I am back to paying $30 copays.

I started looking at my insurance claims EOB today and for every single visit, including the previous student policy there’s a “patient balance” that says I owe. I assume this balance owed is my coinsurance. I have never received a bill from Headway. The only time I’ve ever been charged was after my therapist submitted my notes and I would be charged the $30.

Am I misunderstanding something? I just don’t want to receive a massive, accumulated bill totaling thousands of dollars, extending back to the previous year. I’m very worried.

Thank you!

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