Possible Medical Fraud – Unsure How to Proceed
Recently, I discovered two claims on my insurance account from a provider called Maxcare Diagnostics Lab for COVID-19 tests. Here's the catch: I never took any COVID tests during that period, and to top it off, the lab is located in a city that I don't even live in.
I've tried reaching out to the lab multiple times, but my calls are met with radio silence. I also contacted my insurance customer service, only to be told that they can't get in touch with the provider either. I was told that I needed to wait for the insurance resolution team to reach out to me with further instructions. And because I didn't receive bills, so I can't file an appeal either.
Does the absence of bills mean I'm okay to wait for the insurance resolution team, or should I be taking more proactive steps?
Has anyone here ever faced a similar situation or have insights on how I can protect myself from potential fallout? I'm concerned about the impact on my insurance and the fact that my name is associated with false claims. Thanks tons in advance!
submitted by /u/Cadmium_29
[comments]
