I have a OCA account that is supposed to cover my deductible. But I have to pay out of pocket and then submit documentation to get reimbursed. Only issue is that they only accept EOB as documentation suitable for reimbursement. My health insurance advised me it would take 30-42 days to process a claim, 25 business days to process the EOB documentation, another 10 days before it is posted, and another 2-3 days on top of it for it to be viewable. That is literally over 2 months just to get the documentation needed to get reimbursed for ONE claim. I have weekly therapy and feel like I am being run into the ground with these bills. I thought the whole point of the OCA account was to help alleviate the costs, but I am still expected to essentially have enough money up front for 2-3 months worth of appointments? I feel like my only options are to just drop therapy or go into debt. It makes me wonder what I’m even paying money out of my paycheck for. Is it just me or this absolutely absurd???

submitted by /u/bessoespresso
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See also  Insurance denied therapy