Multiple physicians wrongly listed in insurance referral system

Any help is appreciated please!

Location: Macon, GA

Insurance: Health insurance, Ambetter Clear Silver (through the marketplace)

My Mom has been suffering terribly with Multiple Sclerosis. She spent 6 days in the hospital last month, and urgently needs an outpatient neurologist. Preferably one close. I've gone through Ambetter's own directory and have had numerous physician offices either tell us straight up that they don't take Ambetter, or things progress to an appointment, then we get a phone call that they don't take Ambetter. We've been on the phone with an Ambetter insurance and confirmed the directory was incorrect (multiple times).

There are no covered neurologist close to her, unless she is hospitalized.

She is out of work, and I'm actually out of work at the moment, trying to help her. She cannot change her insurance unless of a significant life change (getting married, adopting, having a child, moving…) At this point, we're so desperate…do we try to have her move with family or friends in another state so she can change her insurance? Options include NJ or FL (we want to be legal in everything, tis is NOT an attempt for fraud.

submitted by /u/0057893
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