I got my prescription and 19 days later there is a Prior Authorization submitted for the same prescription
I have health insurance through Cigna which handles RX using CVS Caremark.
I did a virtual doctor visit to get an RX prescription. Since Walgreens is the closest pharmacy I filled in the details to send the RX there. I knew it would be expensive so I checked GoodRx to check the price since I did not know how much my insurance would cover. GoodRx would discount the prescription to only $200. I went to the pharmacy and they told me it would be $130. (Retail price: $1833.19, Insurance save: $1703.18). So, I went and paid $130. Walgreens has the correct Insurance group and the plan is APM. Today, 19 days later I got an email that a Prior Authorization was submitted and it was pending. I got confused. I have read that I would be responsible for the total amount. I am not sure what to do. It will be a $1703.18 bill where I could have just used the GoodRx and paid $200 ($70+ from the $130 I already paid).
What should be the best thing to do?
edit: I do not see the claim number (shown in the Walgreens receipt) in either Cigna or CVS Caremark.
Thanks
submitted by /u/Ok_Engineer_08
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