Hospital sent me a letter saying my insurance hasn’t paid claims. I have 6 days to figure it out or I have to gull bills.
I am beyond frustrated right now. I get this letter saying my insurance has been trying to contact me about info they need. Claims haven’t been paid and I have 6 days to figure it out before I’m billed the full amount. Totaling more then my freaking HOUSE! This unpaid claim was from 7 months ago!! Last December!! Why is the hospital just now sending me a letter? I’ve had no correspondence with the hospital or insurance company about this issue. They sent me the bill after insurance and I’m currently making payments on it. They have all my current insurance info. Other claims have gone through and been paid. I called my insurance company and they said the issue is the group through my husband’s work. They have a hold on claims being paid. What does that even mean? Basically they told me the hospital has been contacting the group person from my husband’s work plan and they aren’t responding. I even waited on the phone for a long time for them to call while I was on the phone with them. No one answered and they left messages. They told me they would call the hospital and try to negotiate more time to pay the bills amd let them know they weren’t contacting me or my husband about this. We pay a lot for our insurance and our medical bills are extremely high right now. How can they just not pay the claims and just ignore the insurance company contacting them? They covered claims all year and then suddenly stop? Insurance gave me the contact info of the HR people handling the group policy I can call. I’m going to be hitting redial on those numbers until someone answers the phone. If we’re paying into this plan, the hispital sends these giant bills to collections, and the people from our policy won’t communicate with us, does anyone know if we can take legal action for getting these bills paid? The claims were approved but never paid. I’m not paying all these bills and I can’t afford for it to kill my credit with it going to collections.
