Help! I saw a dentist out-of-network and was lied to.
I went to a new dentist twice and was assured multiple times both over the phone and in-person that they were in network. I was also told the same thing by my insurance company that they were in-network and services would be 80% covered. All phone calls were recorded and I have screenshots of proof I spoke with the insurance company. Now I keep receiving bills in the mail and I was told now they weren’t covered. I can’t afford the bills and the dentist is an independent dentist not with a major hospital. Can I get a lawyer involved or dispute it because I was told something entirely different? Would the no surprises act apply even if it wasn’t an emergency. In fact, I went to them twice and the one I even waited for them to do anything before they could run my insurance. Come to find out later the receptionist I dealt with multiple times no longer works for the office. It’s BS. I will get a lawyer involved if I have to. I believe the law is on my side since both parties assured me multiple times that not only were they in-network but also that I was covered at 80% come to find out later services were not covered and I’d owe over $550 out-of-pocket for a routine X-ray, filling, and cleaning. Please help!
submitted by /u/Icy-Doughnut-5691
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