ER Charges When Leaving Without Treatment – What Can We Do?

My wife recently received a bill of $974 after a visit to the ER at Hartford Hospital, even though we left without seeing a doctor. Here’s what happened:

She spoke to the receptionist, got registered, and a nurse took her vitals and triaged her. After waiting a couple of hours, someone came by to confirm her details (address, phone, etc.) and charged $100 to her card. We ended up leaving after a few hours without seeing anyone for further care.

The bill we received includes:

$415 for "Emergency Department Visit, Moderate MDM" $923 for "HC Emergency Department Visit, Level 2-ED" — this charge even lists a doctor’s name, but we never actually saw a doctor.

After insurance, the remaining balance is $874 (the $100 already paid is accounted for).

We’ve reached out to the ER billing department, and they said the charges stand. We even spoke to a debt collector, who confirmed that after verifying with the hospital, the balance still remains.

Should we just pay the bill, or is there any way to dispute or reduce the charges? Any advice would be greatly appreciated!

submitted by /u/d27saurabh
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