Do 1st time patients have to pay out-of-pocket for preventive services?

U.S. I have an upcoming contraceptive/sterilization consult as a new patient with a doctor and clinic which are both in-network to my ACA-compliant plan. If all services required to obtain my desired sterilization procedure must be covered 100% by my plan, according to the ACA, shouldn’t that include my first appointment with the OB/GYN who I’m only meeting to find out if they’ll perform the procedure on me?

Nothing else, no exams or “problems” will be topics of the visit, just me seeking the preventive care of sterilization via the preventive care of contraceptive counseling.

Yet my insurance is claiming that with the codes the clinic tried to run to give me an estimate (CPT 99203 with Z30.2) my insurance would cover none of it, so I’ll be forced to pay ~$200 out-of-pocket for what will probably be a 15-30 minute, very simple appointment.

Is it normal AND legal for my insurance to refuse to pay any of this preventive care appointment JUST because I am a first-time patient with this provider?

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