Cobra extension appeal questions

I have a frustrating situation. I have stage IV cancer and was approved for SSDI as a compassionate condition. Social security says I was disabled 12/22 and the notice of award letter is dated July 2023. I started COBRA I believe that same month and it ends this coming December. The insurance company denied my request for the extension (that I qualify for) because I didn’t send in the notice of award to them within 60 days of starting COBRA. I now have one chance to appeal.

The company knew through conversations that I was on SSDI, and never asked for any documentation and never mentioned that I may qualify for this 11 month extension. Of course, right? I found the extension after like 3 hours going down a rabbit hole online one night.

So what do I do? I’m getting my oncologist to write a letter highlighting the grave nature of my illness and the need for continuing and consistent care- it’s a really aggressive cancer, and my letter explaining conversations I’ve had with people at the company as well as another copy of the NoA. Please help if you can. I get one shot at this.

submitted by /u/timewilltell2347
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