Bill help

Bill help

Hello,

My son had a hospital visit las year(2020) in July to fix his teeth with a dentist, everything was organized by the dentist office with the hospital. I paid the dentist in advance and the hospital sent me the remain invoice around September 2022 and I paid that one as soon as I got it. By October I was still missing the anesthesiologist bill, I contacted the dentist and they told me to talk to the hospital, I left messages in the hospital but not luck. Around the end of October I got the EOB online ( I have united healthcare)and my portion to pay but still no information to who to pay to, I contacted united healthcare yo try to find where I send my balance and they didn't know but the lady told me that she sees and option to pay through the portal with a 3rd party called instant med that I used before for previous bills. I went online and a form appear to put only my name and credit card , the rest of the information was already pre-filled and I paid. That was November, in December I received an invoice from the anesthesia company claiming the money that I already paid through instant med, I contacted instant med and they told me that the anesthesia company processed the payment in December 12th, 2022. I called, emailed, faxed all the proof of payment and all the time they tell me that they need to check because they cannot locate the money( I got a new invoice this week again). I don't know what else to do, the third party told me that the anesthesiology receved the payment and every time that I call for an update they tell me to give them one more month but they keep sending me a new invoice. Would be a good idea to talk to my bank to get the money back and pay the anesthesiology place in another way?

Sorry for the long post, if someone have an advice to what to do next.

Thanks

submitted by /u/Top-Act-3583
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