Any way to escape Carelon Bioplus?

I'm supposed to be taking Otezla. No problem getting it last year, but this year I had to switch to an Anthem BCBS plan and they took the prescription away from the local specialty pharmacy to force it to be filled at their own.

I've been getting calls from them 3-4 times a day, often waking me up and causing more pain, because I haven't ever gotten a fill from them. Every time, they say they'll fix it or at least make the system stop calling, but it's the same every single day.

It's going on five months now and I just want my drug. They keep changing their information, saying I need to set up copay assistance or my doctor does or they don't have it ready or whatever, and it is exhausting. I don't know what they want from me and the constant calls are making it impossible for me to figure it out.

Is there any way I can make it so they allow me to fill the prescription at the local specialty pharmacy I was using in the past? My doctor's office re-sent the prescription there a couple months ago, but the insurance pulled it back to Bioplus/Carelon again.

submitted by /u/Sunshine_at_Midnight
[comments]