health insurance

Self-employed Blue Shield CA Individual/Family plan OFF exchange, but doctors keep telling me my plan has a group code that’s ON exchange and Blue Shield has no answer. Help

Refused Therapy from twochairs because I am "nuerodivergent" (ADHD, Autism, Gifted, and unverified TBI) *two MRIs with no significant damage found* NW Washington Kaiser Permanente Medicare Advantage