...Where Every CHampion Belongs - Insurance News Magazine

Ready for a CHange? CH Insurance is expanding our team in 2025!

Team Strength

Have you ever heard of the “OLIVUS” principle? Our Corporate Storyteller, Angela Moonan, has worked on it with our team for many years. At the heart of the OLIVUS Principle rests the notion that all of us are better together, than any of us alone. At CH Insurance, we believe that our success lies in the strength of our team. As we enter 2025, our mission remains to provide top-notch insurance solutions and foster a workplace where passion, talent, and purpose converge. This year, we’re focused on expanding the CH Team with individuals who share our commitment to excellence and our dedication to the community.

Building a Team That Thrives

What makes CH Insurance different? It’s simple: our people. As a family-owned and locally operated independent insurance agency, we prioritize creating an environment where collaboration, innovation, and care drive success. Our team members are not just employees; just like our clients, employees are part of a family that values their unique contributions and invests in their growth.

Thriving Downtown

Our office in downtown Syracuse thrives on a culture of connection—both within our team and with the community we serve. Whether through personalized client interactions, community service initiatives, or internal professional development opportunities, CH Insurance is a place where careers flourish and meaningful work happens daily.

At CH Insurance, we believe that our success lies in the strength of our team. As we enter 2025, our mission remains to provide top-notch insurance solutions and foster a workplace where passion, talent, and purpose converge. This year, we’re focused on expanding the CH Team with individuals who share our commitment to excellence and our dedication to the community.

Ready for a CHange?

Here’s why joining our team in 2025 might be the best career move you’ll make:

Recognition and Growth: We are honored to have received awards such as the #1 Company for Best Places to Work and Family Business of the Year.

Community Impact: Our work goes beyond the office. We actively support charities like David’s Refuge, Joseph’s House, Francis House, and In My Father’s Kitchen.

A Supportive Environment: With a flexible schedule, hybrid work opportunities, and comprehensive benefits, we create an atmosphere where work-life balance thrives.

We’re Hiring: Personal Lines Marketer/Customer Service Professional

Personal Lines Marketing/Customer Service

We’re thrilled to announce that we’re currently looking for a Personal Lines Marketing/Customer Service Professional to join our team.

Here’s what you can expect from this role:

Location: Syracuse, NY

Role Overview: Provide superior service to our personal lines customers, prepare applications, and work closely with insurance carrier underwriters.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Prepare applications and review for accuracy

· Rate and quote new and renewals risks using insurance carrier rating systems.

· Awareness and familiarity with insurance company underwriting guidelines and authority.

· Keep current on all insurance company’s coverages, rates, changes, forms, communications, etc.

· Prepares summaries and proposals for new and renewal accounts.

· Process endorsements, certificates of insurance, auto ID cards, policy changes

· Working knowledge and competency working in Applied EPIC or similar agency management system, Microsoft Word and Excel, and/or Adobe PDF.

· Respond to coverage questions, billing inquiries and other client requests

· Establish relationships with insurance carrier underwriters and marketing representatives.

· Maintain marketing files.

· 2+ years of independent insurance agency and/or insurance carrier underwriting experience in marketing or underwriting and servicing personal lines accounts.

· Working knowledge of personal lines insurance products (auto, homeowners, umbrella, renters, rental/landlord property, cycle, boat, etc)

· Ability to interact with clients in person, via phone or email.

· Applied (EPIC) or similar agency management system experience required. Applied EPIC preferred.

· Technical knowledge of personal lines coverage & rating

· Knowledge of computer software packages, including Word and Excel

· Knowledge on how to issue binders, certificates, and auto identification cards

· Professional verbal and written communication skills

· Team player with a good work ethic

· Good organization skills including prioritizing time sensitive assignments and completing assignments with tight deadlines.

· Ability to be proactive and follow up with carriers, producers, clients, etc.

· Ability to multitask to work on multiple accounts with common due dates, etc.

· NYS Property / Casualty Agents/Brokers license required

· Maintain NYS Property/Casualty Agents/Brokers License through continuing education

This position is a salaried exempt position. Normal work week is Monday through Friday, 8:00am to 4:30pm. There may be times when additional time may need to be put in during the busy season.

At CH Insurance, we’re more than just an insurance agency. We’re a team that believes in empowering each other, making a difference in the lives of our clients, and contributing to a better community. Fully embracing the OLIVUS Principle, you’ll find us united in our mission and vision to be good stewards for both our clients and the communities we serve. So,

if you’re ready to join a company where passion meets purpose, apply today!

Together, let’s make 2025 a year of growth, innovation, and impact.

Ready to take the next step? For more details about this position or to submit your application, please visit our careers page or email your resume directly to bloom@angelamoonan.com. You’ll have an initial conversation with Angela who’s helping us allocate our talent and resources. If there’s a potential fit, we’ll move together to the next step for an in-person or virtual interview.

CH Insurance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.