Anyone know why Telehealth is fully covered by insurance, but not in person?

This is a super random question, but just wondering if anyone has insight on this..

So I have BCBS of Illinois PPO…It's great insurance, I have been seeing a Therapist for the last few months and I always did it over Telehealth/Zoom because my appointment was always in the middle of Rush hour and with traffic it take over an hour to get to the office. Cost of each appointment is always $180 and Insurance has paid the full bill

I recently moved a few towns over where I am way closer and now go in person. And have a $20 Co Pay. Cost of claim is still $180, except it's $20 Co Pay when I got in person vs Telehealth.

Looked at my plan benefits and they say that Telehealth is 100% covered and in person is always Co Pay. So my question is more for anyone in the insurance business who has insight.

The claim cost is always $180…Anyone know why Insurance would cover 100% telehealth, but not in person?

Like I said I know a super random question. Just curious.

submitted by /u/XboxFan65
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