What to do if your car is under recall, but the repair isn’t ready yet
“After that date, even the fastest recall repairs are going to require a month or more delay during which time the manufacturer may be developing and testing the recall remedy, possibly designing new parts, and getting parts and repair instructions to dealers,” said Michael Brooks, head of The Center for Auto Safety. “A certain amount of delay is inevitable.”
By Jason Stoogenke, wsoctv.com
October 7, 2024
A Lancaster woman is frustrated after getting a recall notice for her car months ago, but the company still doesn’t have a repair for it.
The letter came in February. A recall notice said the fuel pump on Charlotte Shocki’s Honda SUV may not work. It said the issue could “prevent an engine from starting” or the engine could even “stall while driving.”
“Not happy. It sounded like a serious recall,” she said. “[The fuel pump issue] could cause an accident, cause serious injury, not only endanger the person driving the car, but, as far as I’m concerned, also endanger other cars on the road,” she said.
What bothered her more was the letter said the fix wasn’t ready. “What am I supposed to do? Not drive the car from February until they get the part?” she said. “It’s really a Catch-22.”
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