Anthem Healthkeepers GOLD DED 1500 Standard HMO question

Our family has a new insurance plan and we can't seem to get any straight answers when we call the new insurance company with our questions. Our family had a great insurance plan (a PPO plan) through my husband's employer for years. However, my husband recently started his own business and left that job, so we lost his PPO insurance plan. We now have Anthem Healthkeepers GOLD DED 1500 STANDARD HMO we purchase through the market place. My questions is:

Can we use this insurance out of state to see specialists (dermatologists, neurologists, ophthalmologists, etc.)? Or must we stay within our state when receiving medical care? (We live in a rural area. I need to see a dermatologist soon. The closest one is an hour away in a different state that borders our state.) We have called the insurance company several times and can't get a straight answer. Some representatives said yes we could travel out of state and network, others have said no, can't travel out of state or network & that out of state claims will be denied. I'm so confused.

submitted by /u/MustangGrl98
[comments]