turned 26 in california, medi-cal status is still active so i cannot reapply. access to benefits unconfirmed.

hi! i've been trying to get this figured out for weeks and i've been on hold with medi-cal for almost 5 hours with no solution, so i'm really hoping someone has already figured this out.

i turned 26 in california in the summer and cannot figure out my medi-cal status:

intake line says i cannot apply for medi-cal because their system still lists me as active. active status line cannot help me because it says i am my mother's dependent and i need to be removed from household so they forward me to intake line with these notes that they "included" on my case. they send me back to intake line. intake line cannot see these notes(? or they see these notes and cannot help me) and repeat. covered california cannot help me because it says my status is active, but even the woman on line expressed confusion since i am 26. no one has been able to confirm if i still have benefits.

this has been an incredibly stressful experience. i'm thinking i get my mother to call and get me removed herself? (she works 60+ hours a week and i do not want to burden her with this but after 6 transfers and over three attempts and several hours of hold im at my wits end)

any suggestions/advice would be great thank you

submitted by /u/lucky_oats
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