I’ve (39F, in TX) just been sent a notice of delinquency for an invoice of over $2,500 that I don’t believe I owe. I’ll try to explain as best I can, and hopefully someone can help me figure it out. Thank you!! – An in-network provider from another state ordered labs. – I had them drawn at my local in-network labcorp. The date of service is December 2023. – I had met my OOP max for the year. – Originally received a bill from labcorp for $2,700 and an EOB of same, claiming that the lab was out of network because the provider is based in Florida. – I appealed with my insurance company, as I’m not sure how I was supposed to know that my in-network provider ordering labs that were drawn at the in-network labcorp I always go to would somehow be out of network – The appeal was approved and I received an adjusted EOB showing an in-network status and $0 patient responsibility and the invoice disappeared from my LabCorp portal (and was not there as of 2 days ago). – today I received a delinquent notice, the invoice now appears in my portal and shows the insurance payment of over $3,000 but a balance bill of $2,500ish. – I faxed LabCorp a copy of my EOB this morning

So. Will labcorp adjust my invoice to $0 to match the EOB? From talking to them on the phone it seems like no. As far as they are concerned, they are out of network and it doesn’t matter what my insurance says. I feel so hopeless, if I had any inkling this would be the case I would never had drawn the labs. I have not been able to continue seeing this specialist (there is not one in my state) because of this. I would appreciate any insight anyone has to offer!

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