North Carolina BCBS
For context: i was a teacher in a charter school and had state health plan coverage thru blue cross blue shield. The school i left doesnt have an HR contact person, you can only contact the principal directly and hes the only one who can contact them. Stupid protocol and i cannot get ahold of this principal everytime!!!
August 16: i quit my job
August 31: last paycheck and they deducted medical bills
September 3: i called state health plan and they said im still active for the month of september, so i assumed that august deduction from medical bills is for september (?) so for the month of sept, i used my insurance to go to therapy etc, cause i was told its active and everytime i see my providers; they said its covered so im just paying the copays *both state health plan and bcbs confirmed
September 30: got an email from state health plan, a cobra notice sent sept 24 they said my coverage with them ended on aug 31. I called them and asked why did the previous rep told me im covered for the month and they have international people in customer service who doesnt know what really is happening so im really frustrated. I called BCBS directly and asked them, they said on their end its still active, so we called state health plan together to confirm. We all ended up confused cause its active on BCBS and terminated on state health plan.
Should I just pay for 1 month of cobra? Its $800 😠but i bet its more expensive once BCBS reversed the "processed" claims on my account.
submitted by /u/EveKitt3n
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