ANZIIF unveils star-studded lineup for 2024 Claims Convention
ANZIIF unveils star-studded lineup for 2024 Claims Convention | Insurance Business Australia
Claims
ANZIIF unveils star-studded lineup for 2024 Claims Convention
Event set to tackle key industry challenges
Claims
By
Roxanne Libatique
The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) has revealed the speaker lineup for the 2024 AICLA/ANZIIF Claims Convention.
This event, jointly organised with the Australasian Institute of Chartered Loss Adjusters (AICLA), remains a significant gathering for insurance claims professionals across Australasia.
ANZIIF 2024 AICLA/ANZIIF Claims Convention
The convention will take place on Sept. 26 at the Sofitel Sydney Wentworth, focusing on the theme “Claims Under the Microscope – Driving Better Outcomes.”
ANZIIF 2024 AICLA/ANZIIF Claims Convention speakers
Key speakers include:
Dr Daniel Mulino, chair of the Standing Committee on Economics in the Federal Parliament;
Emma Curtis, lead ombudsman for Insurance at the Australian Financial Complaints Authority (AFCA)
Kylie Macfarlane, chief operating officer for Climate Operations and Strategy at the Insurance Council of Australia (ICA)
Jillian Pancott, director of Forensic Accounting Services at Sedgwick
Tim Koeppler, executive adjuster for Property at Charles Taylor
Chris Bennett, head of virtual, motor, and fusion at Crawford & Company
Richard Gibson, national manager of supply chain and incident response at NTI
Bean Healey, senior underwriter, marine at AXA XL
Chris Kenyon-Edwards, associate at Burgoynes
Dr Rita Matulionyte, associate professor at Macquarie University Law School
Topics to be discussed include climate-related challenges, advances in marine insurance, and emerging risks such as arson claims.
“Quality claims handling continues to be the focus of legislators, regulators, and all industry participants. The attendance at this conference reflects the seriousness that the sector takes to continually raise industry standards and strive for good customer outcomes,” she said.
ANZIIF 2024 Group Life Seminar
ANZIIF is also preparing for its annual Group Life Seminar, scheduled for Sept. 3 at the Sheraton Grand Hyde Park, Sydney.
The seminar will feature discussions on the role of health and wellbeing platforms in life insurance and the use of artificial intelligence in detecting fraud.
Heather Gray, Lead Ombudsman for Superannuation at AFCA, will deliver insights on recent data and trends affecting the life insurance sector.
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