Career paths in the health insurance industry?

I work in a call center but am contracted for a health insurance company. So basically customer service stuff for Medicare & Medicaid customers. Some examples of what I do – looking up claims and PAs, informing members of their benefits, helping them fill out MIODs, etc. I want to establish a career for myself in the health insurance field. Unfortunately my career hasn’t worked out for me and now here I am in my early 30s, without much of a retirement fund, without my own place or being to able to afford one (like EVEN back when people could afford their own place), living with my grandparents, divorced. So I hope this isn’t the type of group that’s filled with gatekeepers 😢.

I’m looking for something that I can make a comfortable livable salary (would prefer to be able to enjoy life – vacations, buy nice things once in a while, as well as the necessities- afford a decent car as well as regular car upkeeps, etc., comfortable middle class life), stable so that I won’t lose my job to robots in the future, decent benefits including retirement, decent work life balance and work from home would be great due to major social anxiety and other reasons. I do have some learning issues so nothing too complex/too much critical thinking or analyzing.

Any suggestion?

As well on suggestions on how to get there? TIA.

submitted by /u/maheen921
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