Found out my dental insurance isn’t paying for my braces, anything I can do?

For context, when I got my braces I was 25 and under my parent’s insurance plan. Before I signed any documents I told the braces/financial consultant that I would be turning 26 that year, and would no longer qualify to be under that insurance plan. They told me that my insurance (Cigna) should still be liable to cover half the cost ($4000 total, I would pay half and Cigna would pay half), because I was still 25 upon getting them. So I agreed.

Half a year later, I got a letter in the mail that Cigna insurance is holding claim for payment. I called Cigna and they told me that what the dentist office told me was wrong, and that because I am now 26, that they will no longer be covering any cost. In total they only paid $81, and are telling me that I am liable to pay the rest of the $2000 I was originally told that they would be paying.

Had I known or have been told otherwise, I wouldn’t have got these braces. Yes I was dumb to not confirm this directly with Cigna first. Is there anything I can do/any way to fight back against the insurance/dentist to get this cost covered?

submitted by /u/Lobos819
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