Open and Direct making impact for partners with non-standard home

Open and Direct making impact for partners with non-standard home

Three months since launch, Open & Direct is delighted to be making an impact for its partners, including Tesco Bank, recording conversion (+40%) and quotability results (98%) tracking above target for the first trading quarter.

Earlier last year, the team behind Open & Direct identified a gap in the market and established a partnership hand off proposition which would support banks, building societies and other insurance providers by supporting them with their non-standard Home business. 

Led by a team of insurance advisors with strong non-standard household experience, Open & Direct provides a solution for partners who cannot write non-standard risks, offering a solution for their customer base which otherwise would be lost to the competitive market.  

Part of the Prestige Insurance Holdings Group, Open & Direct’s product – Coverall – is designed especially for customers who have difficulty securing cover for their property.  Underwritten by Prestige Underwriting, long established specialists in the UK non-standard market, and backed by A-rated capacity with Aviva, Coverall boasts many attractive embedded features including specialist claims assistance cover and Flood Re.

Open & Direct offers a seamless transfer of customer transactions via multi-channel touchpoints from online to call centre channels, providing an end-to-end service for the customer who can avail of the extended cover options with the Coverall non-standard product.

Partnerships, agility and the ability to create bespoke insurance solutions is at the core of what the Open & Direct team offer and 2024 is shaping up to be a great year with more partnerships due to go live in coming months.

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Authored by Prestige Underwriting