Markel Corporation taps new leader for NA claims operations

US-based Markel Corporation has announced the appointment of Richie Henry (pictured above) as chief operating officer, claims.

In this role, Henry will oversee Markel’s North American claims operations, including claims administration, data and analytics, claims vendor management, and transformation efforts.

The role will also have him continue building critical partnerships with key claims and underwriting business partners.

Henry has been with Markel since 2013, most recently serving as senior managing director, divisional CIO. Prior to this, he was the managing director of the Markel Specialty division, US and Bermuda claims, and global reinsurance, leading all technology for the divisions. He has also held numerous positions within Markel that saw him managing the partnership between North America insurance and IT.

As chief operating officer, claims, Henry will be based in Markel’s Glen Allen office in Richmond, Virginia. He will report to Nick Conca, chief claims officer.